Last updated: November 2025
These Terms and Conditions (“Terms,” “Agreement,” or “T&Cs”) govern the purchase and use of all digital products, programs, courses, guides, and downloadable materials (collectively, “Products”) offered by Private Funnels through our website and affiliated sales platforms (collectively, the “Website”).
By purchasing, accessing, or using any Product, you (“Customer,” “You,” “User,” or “Buyer”) agree to be bound by these Terms. If you do not agree with any part of these Terms, do not purchase or use our Products. Your purchase constitutes acceptance of these Terms.
IMPORTANT: These Terms operate alongside our separate Refund Policy, Privacy Policy, Shipping Policy, and Cookie Policy. If any provision conflicts, the most protective provision for the consumer will apply.
Private Funnels is a digital education and self-development company that sells online products, courses, and guides intended for personal learning and self-improvement.
All Products sold through this Website are digital goods, including but not limited to:
Ebooks and guides (PDF format)
Online courses and programs
Video content and tutorials
Audio materials and recordings
Templates and tools
Access to member-only platforms
✓ Products are delivered electronically only
✓ No physical items will be shipped to your address
✓ All access is via email link, download, or member portal
✓ Delivery occurs within 1 hour of purchase (or as specified in our Shipping Policy)
Our Products are sold to customers in:
United States
United Kingdom
Canada
Australia
New Zealand
Your consumer protection rights are guaranteed by the laws of your country and cannot be waived. See Section 12 for jurisdiction details.
Select a Product on our Website
Review the product description, price, and any applicable guarantee
Proceed to checkout
Enter your email address (this is critical – we use it to deliver your product)
Select a payment method
Review and accept these Terms
Complete payment
What You Agree To:
Full payment is required at the time of purchase
Payment is processed in USD (or other currency if specified on product page)
You authorize your payment processor (Stripe, PayPal, etc.) to charge the stated amount
All sales are final after payment, except for Products that include a separate money-back guarantee (see Refund Policy)
Pricing & Modifications:
Prices are displayed at time of purchase
We reserve the right to change prices in the future without notice
We may offer discounts, promotions, or sales – discounted pricing applies only to the specific promotion
Taxes, currency conversion fees, or bank fees may apply depending on your location and payment provider
✓ We do NOT store your full credit card details
✓ Payment is processed securely by third-party providers (Stripe, PayPal, etc.)
✓ Your payment information is protected by encryption and PCI-DSS standards
✓ You receive a payment confirmation email after successful charge
If your payment fails:
You will receive an email notification
You will not receive access to the Product
You can retry payment or contact support: support@privatefunnels.com
We are not responsible for payment processing errors by your bank or payment provider
This section provides an overview. For complete details, see our Refund Policy at /refund-policy/
30-Day Satisfaction Guarantee (USA, Canada, Australia, New Zealand):
You may request a full refund within 30 days of purchase
Refunds are processed within 1-5 business days to your original payment method
See Refund Policy for complete terms and exceptions
UK Customers – Your Legal Cooling-Off Period:
You have a 14-day cooling-off period from purchase date
This applies even after you download/access the digital product (if you consent to immediate access before the 14-day period ends)
You can request a refund anytime within this period
See Refund Policy for complete terms
Products With Enhanced Guarantees:
Some Products include their own extended guarantee (e.g., “30-Day Peace-of-Mind Guarantee”)
That specific guarantee supersedes the standard policy and applies instead
Details are listed on the individual product page
You cannot request a refund for:
Purchasing the wrong product (our mistake: contact support, we may help)
Technical issues on your device (contact support for troubleshooting first)
Changing your mind after the guarantee period expires
Claiming you didn’t receive access (contact support for manual resend)
These rights cannot be removed by any contract. If any provision in this Agreement conflicts with your legal rights, your legal rights will prevail.
You have the legal right to:
✓ Products that are described as stated on the sales page
✓ Products that are fit for the purpose advertised
✓ Products that meet acceptable quality standards
✓ Remedies (refund, replacement, repair) if Products fail to meet these standards
✓ A cooling-off/reflection period (duration varies by country)
✓ Clear, transparent contract terms
You have the legal right to:
✓ 14-day cooling-off period for distance purchases (even after access)
✓ Digital content that is of satisfactory quality
✓ Digital content that is fit for purpose
✓ Digital content that is as described
✓ Refund if content fails to meet these standards
✓ Terms that are fair and transparent
✓ No unfair contract terms that disadvantage you
You have the legal right to:
✓ Right to Know what personal data we collect
✓ Right to Delete your personal information
✓ Right to Opt-Out of data sharing for advertising
✓ Right to Non-Discrimination for exercising privacy rights
✓ Implied warranty that Products work as advertised
✓ State-specific cooling-off periods (varies by state)
You have the legal right to:
✓ Products that are accurate and not misleading
✓ Products that perform as advertised
✓ 14-day cooling-off period (in most provinces)
✓ Protection from unfair or abusive terms
✓ Remedy if products fail to perform
You have the legal right to:
✓ Products that are of acceptable quality
✓ Products that are fit for purpose
✓ Products that are as described
✓ Remedy (refund, replacement, repair) if standards not met
✓ Protection from unfair contract terms
✓ Even if supplier tries to exclude these rights – they cannot
You have the legal right to:
✓ Products that are of acceptable quality
✓ Products that are fit for purpose
✓ Products that are as described
✓ Remedy if guarantees not met
✓ Protection from unfair contract terms
✓ 14-day cooling-off period for certain purchases
After you complete payment:
Option A: Direct Download Link
You receive an instant email with a download link
Link is active for 30 days from purchase
You can download unlimited times during this period
Download and save to your computer immediately
Option B: Member Area Access
You receive an instant email with login credentials
Access is immediate and permanent (as long as platform exists)
You can log in anytime to access content
Some content may be downloadable within the member area
Option C: Video/Stream Access
You receive an instant email with access link
You can watch/stream unlimited times
Works on any device with internet connection
Best case: Instant to 2 minutes
Standard: 5-15 minutes
All cases: Within 60 minutes of successful payment
What To Do:
Check your spam/promotions folder
Confirm the email address you used at checkout is correct
Wait up to 60 minutes (sometimes takes time)
Contact support: support@privatefunnels.com
We Will Help By:
Verifying your payment
Manually resending your access
Troubleshooting technical issues
If we cannot provide access after 24 hours, you’re eligible for a refund
✓ Provide an accurate email address at checkout
✓ Check spam folder for delivery email
✓ Download files within 30 days (for download links)
✓ Contact support if you have delivery issues
✓ Maintain your account password (for member area)
When you purchase a Product, you receive a personal, non-commercial license to:
✓ Download and access the Product for your personal use only
✓ Use the Product on your personal devices (computer, tablet, phone)
✓ Print copies for your personal use
✓ Take notes and annotate materials
✓ Use the knowledge and information to improve your life
✓ Keep the Product even if our platform changes (you’ve already downloaded it)
You do NOT have the right to:
❌ Reproduction & Distribution
Copy, print, or duplicate the entire Product for sharing
Upload to file-sharing sites (Dropbox, Google Drive, Scribd, etc.)
Share download links or access credentials with others
Post the content publicly on websites or social media
Email the Product to friends or family
❌ Commercial Use
Sell or resell the Product
Use the Product as part of a service you offer
Incorporate content into your own paid product
Use for business purposes without permission
❌ Modification & Derivative Works
Modify, edit, or alter the content
Translate or adapt the material
Create derivative works based on the Product
Remove copyright notices or disclaimers
❌ License Transfer
Transfer your access to another person
Sell your login credentials
Give your account to family members (they must buy their own)
✓ All Products are protected by copyright and intellectual property laws
✓ Private Funnels (or original creator) retains all rights
✓ You own only a limited license to use, not the content itself
✓ Unauthorized use may result in termination and legal action
✓ Access to your account will be terminated immediately
✓ You will lose access to the Product
✓ No refund will be issued
✓ We may pursue legal action for damages
✓ We may report you to law enforcement for copyright infringement
Some Products require you to create an account or log in to access content. When you do:
You Agree To:
Provide accurate, current information
Use a strong, unique password
Keep your password confidential
Prevent unauthorized use of your account
Notify us immediately if you suspect unauthorized access
We May Suspend Access If:
We detect unauthorized account sharing
You attempt to copy or redistribute content
We identify fraudulent activity
You violate these Terms repeatedly
This applies especially to Products related to health, wellness, anxiety, personal development, or similar topics.
What This Means:
Products are for educational purposes only
Products are NOT medical advice, therapy, or professional counseling
We do NOT diagnose, treat, cure, or prevent medical conditions
Products do NOT replace professional medical care
Your Responsibility:
Consult a qualified healthcare professional before using health-related Products
Use Products at your own risk
You are solely responsible for how you use the information
We are NOT liable if you misuse the Products or ignore professional advice
Testimonials and case studies show example results only
Your individual results may differ
Factors like effort, consistency, and personal circumstances affect outcomes
We cannot guarantee any specific results
We are NOT responsible for:
Issues with your internet connection
Technical problems on your device
Browser compatibility issues
Email delivery failures (outside our control)
Bugs or errors in third-party platforms
Products delivered via third-party platforms (Google Drive, Teachable, etc.)
If the third-party service has downtime or issues, we are not liable
You have direct relationship with third-party for their service issues
We ARE responsible for:
✓ Products that don’t match the description on sales page
✓ Products that are defective or corrupted
✓ Access issues that we caused
✓ Our violations of your legal consumer rights
✓ Our failures to comply with applicable laws
To the maximum extent permitted by law, Private Funnels is NOT liable for:
❌ Indirect damages: Loss of profits, lost opportunity, lost productivity
❌ Consequential damages: Results of using Product, life circumstances changes
❌ Incidental damages: Costs incurred due to Product use
❌ Special damages: Psychological, emotional, or non-financial harm
❌ Data loss: If your computer crashes, we’re not liable
❌ Third-party issues: Problems with payment processors, email providers
❌ Misuse: If you misuse the Product or ignore warnings
Our total liability to you shall never exceed the purchase price you paid for the specific Product.
For example:
You paid $27 for Anxiety Detox
Maximum we’d be liable for: $27
We would not be liable for compensation beyond that
EXCEPTION: This cap does NOT apply to:
Your legal consumer rights (which cannot be capped)
Death or personal injury caused by our negligence
Violations of data protection laws
Fraud or willful misconduct
We may suspend or terminate your access if:
You violate these Terms (repeatedly or severely)
You infringe copyright – sharing, reselling, or distributing content
You use the Product illegally – using for illegal purposes
You engage in fraudulent activity – chargebacks, false claims, etc.
We are legally required – court order, law enforcement request
Product discontinuation – we give 30 days notice before removing products
What Happens:
We will email you to explain why
You have 7 days to respond or appeal
If appeal is rejected, your access terminates immediately
You lose all access to the Product
Termination for violation: No refund
Termination for our error: Full refund
Product discontinuation: Full refund (if requested)
Termination via appeal reversal: Case-by-case
We reserve the right to modify, update, or change these Terms at any time.
How We Notify You:
We will post the updated Terms on this page
We will update the “Last updated” date
Material changes (that reduce your consumer protection) will require your explicit re-consent
Your Options:
If you don’t accept the new Terms, do not use the Products
Continued use after updates means you accept the new Terms
This section does NOT override your legal consumer rights based on your location.
These Terms are governed by UK law
You have the right to use UK courts for disputes
Unfair contract terms can be challenged under UK Consumer Rights Act 2015
You can contact Citizens Advice Consumer Service or Trading Standards if you have complaints
These Terms are governed by the laws of your state
You have the right to state courts or federal courts (if applicable)
You have the right to sue or arbitrate based on your state law
California customers: You have special rights under CCPA 2025
These Terms are governed by the laws of your province
You have the right to provincial courts
Consumer Protection Act of your province supersedes these Terms if conflicting
You can contact your provincial consumer protection office
These Terms are governed by Australian Consumer Law
You have the right to Australian courts (federal or state)
Unfair contract terms are void under ACL – cannot be enforced against you
You can contact the ACCC (Australian Competition & Consumer Commission)
These Terms are governed by New Zealand law
You have the right to New Zealand courts
Unfair contract terms can be challenged under Fair Trading Act
You can contact the Commerce Commission or Consumer NZ
We do NOT require you to use arbitration
You have the right to pursue court proceedings
You can file complaints with consumer protection agencies
If you have a complaint:
Contact us first: support@privatefunnels.com
We will try to resolve within 14 days
If unresolved, you may use ADR services (if available in your country)
ADR is alternative to court – you still have court rights
📧 Email: support@privatefunnels.com
What To Include:
Your full name
Email used for purchase
Order number (if applicable)
Clear description of your issue or question
Response Time:
Monday–Friday: Within 24 business hours
Weekends/Holidays: Within 48 business hours
Urgent issues: Mark subject as [URGENT]
Delivery/Access Issues:
Email: support@privatefunnels.com with subject “ACCESS REQUEST”
Include: Email used at checkout, time of purchase
Refund Requests:
See Refund Policy for procedures
Email: support@privatefunnels.com with subject “REFUND REQUEST”
Technical Problems:
Email: support@privatefunnels.com with subject “TECHNICAL ISSUE”
Include: Browser type, device, error messages
Privacy/Data Requests:
Email: support@privatefunnels.com with subject “PRIVACY REQUEST”
See Privacy Policy for detailed procedures
Complaints:
Email: support@privatefunnels.com with subject “COMPLAINT”
We will acknowledge within 5 days and investigate
United Kingdom:
Consumer Rights Act 2015
Privacy and Electronic Communications Regulations (PECR)
Distance Selling Regulations
Unfair Terms in Consumer Contracts Regulations
United States:
California Consumer Privacy Act (CCPA) 2025
FTC Guides Against Deceptive Practices
State consumer protection laws
CAN-SPAM Act
Canada:
Personal Information Protection and Electronic Documents Act (PIPEDA)
Provincial Consumer Protection Acts
Canada’s Anti-Spam Legislation (CASL)
Australia:
Australian Consumer Law (ACL)
Australian Privacy Principles (APPs)
Australian Competition and Consumer Commission Act
New Zealand:
Consumer Guarantees Act 2023
Fair Trading Act 1986
New Zealand Privacy Principles
These Terms, together with:
Refund Policy
Privacy Policy
Shipping & Delivery Policy
Cookie Policy
Product-specific terms (on sales page)
…constitute the entire agreement between you and Private Funnels regarding the purchase and use of Products.
Order of Precedence:
Your legal consumer rights (these always apply)
Product-specific terms (on individual sales page)
Refund Policy (for refund matters)
These General Terms & Conditions
Other policies (Privacy, Shipping, Cookie)
If any provision conflicts, the most protective provision for the consumer will apply.
If any provision of these Terms is found to be illegal, invalid, or unenforceable by a court:
That specific provision is removed or modified
The rest of the Terms remain in effect
We will replace the invalid provision with one that’s legal and achieves the original intent
EXCEPTION: If a provision protecting your consumer rights is deemed unenforceable, your legal right remains in effect anyway.
If we fail to enforce any provision of these Terms:
That does NOT mean we’ve waived the right
We can still enforce it later
One instance of non-enforcement is not a pattern
| Right | Your Guarantee | Reference |
|---|---|---|
| 30-day refund (most countries) | Guaranteed for most Products | Refund Policy |
| 14-day cooling-off (UK) | Guaranteed by law | Refund Policy & Section 4 |
| Product must work | Guaranteed | Section 4 & 9 |
| Fair contract terms | Guaranteed | Section 4 & Entire document |
| Privacy protection | Guaranteed | Privacy Policy |
| Data security | Guaranteed | Privacy Policy |
| Clear terms | Guaranteed | Entire document |
| Fair pricing | Guaranteed | Section 2 |
| No hidden fees | Guaranteed (unless stated) | Section 2 |
| No spam emails | Guaranteed | Privacy Policy |
If you purchased a Product related to health, wellness, anxiety, stress, fitness, or similar topics:
⚠️ IMPORTANT DISCLAIMER
NOT medical advice: This Product is educational only
See a doctor: For medical conditions, consult a qualified healthcare professional
Use at your own risk: Results vary – we cannot guarantee outcomes
Not a replacement: This cannot replace professional therapy, medication, or treatment
Emergencies: For medical emergencies, call emergency services
Conditions requiring professional help:
Chest pain or difficulty breathing → Call 911
Thoughts of self-harm → Contact suicide prevention: 988 (USA)
Severe panic attacks → Seek medical attention
Medication concerns → Ask your doctor
📧 Email: support@privatefunnels.com
Include:
Your name
Which section of Terms you have questions about
Your specific question
We’ll respond within 7 business days.
We believe these Terms are fair to both you and us. They protect your legal consumer rights while allowing us to run a sustainable business. Your satisfaction is our priority, and we’re committed to treating you fairly and transparently.
Thank you for your business and for taking the time to read these Terms.